Trust & Compliance
AlocNet operates a strictly scoped proxy network serving six enterprise use cases. This page describes our acceptable use, compliance boundaries, and the audit artifacts available to enterprise customers.
Service Integrity
- • 1:1 dedicated IP allocation — no shared pools, no cross-client contamination.
- • Customer use cases are vetted at onboarding — we decline workloads outside our six focus areas.
- • Per-request audit logs with timestamp, egress IP, and target (retention: 30 to 365 days by plan).
- • 24/7 abuse monitoring with immediate isolation for contaminated IPs.
Acceptable Use & Prohibited Workloads
- • Permitted: ad verification, brand protection, SEO/SERP monitoring, market research, price intelligence, authorized cybersecurity work.
- • Strictly prohibited: DDoS, scanning without authorization, credential stuffing, spam, fraud, CSAM-adjacent activity.
- • Customers must provide a written use case statement at onboarding and update it when scope changes.
- • Violations result in immediate suspension with no refund per our Terms of Service.
Operational KPI Targets
Connection Success
≥ 98%
successful connects / attempts
Median RTT (p50)
Zone Baseline
tracked by service region/zone
Abuse Rate
↓ MoM
monthly downward trend
Churn
Target-based
controlled by package-level target
Binding Scope Hierarchy
In case of wording conflicts, apply this order: (1) order confirmation/checkout scope, (2) Terms of Service, (3) relevant Policy, (4) informational summary pages such as this page.
Policy Linkage (Onboarding & Billing)
Onboarding and checkout copy should reference the same Terms, Policy, and Billing/Refund policy to keep usage, suspension, and refund rules consistent across all channels.