Talk to Sales
Tell us about your use case and we'll return a scoped quote within one business day. For existing customers, technical support is available daily 09:00–21:00 (UTC+7) via your dedicated Slack channel or email.
Official support channels only (ISP/DC supported)
Support Window
Daily 09:00 - 21:00 (UTC+7)
Typical first response within 4 hours during support window.
Official Notice
Our team will never request passwords or OTP codes. Use only the official channels below.
Frequently Asked Questions
How fast do you reply?
Typical first response is within 4 hours during the support window (09:00 - 21:00 UTC+7).
What should I include in a support request?
Include product type (ISP/DC), region, time window of the issue, and any error message or screenshot from the client/extension.
Can I replace my IP?
Replacement eligibility follows your plan scope at Checkout/Order confirmation and the published Terms/Policy.